SRMC has an advanced web development program for order management, payment processing, and financial reporting.
- We fulfill hundreds and sometimes thousands of pharmaceutical trade and sample orders/day.
- SRMC is a Verified Accredited Wholesale Distributor (VAWD Accredited) by the National Association of Boards of Pharmacy.
3PL Trade Distribution/Fulfillment
SRMC provides full 3 PL (third party logistics) support to the pharmaceutical industry.
- SRMC has an EDI (electronic data interchange) link with the major wholesalers
- Orders are received via EDI, telephone, fax and internet. EDI customers receive an electronic invoice.
- All orders can be viewed via your own customized and secure SRMC developed web-site.
- All payments can be posted to your SRMC web-site for payment tracking, reporting, and downloading to your accounting software.
- The SRMC programs track all payments, price changes, discounts and deductions.
- SRMC can also manage your customer contracts, chargeback’s, and returns.
Pharmaceutical Sample Fulfillment
Saddle River Marketing Concepts is DEA inspected as a wholesale distributor for Controlled Drug Substances and FDA inspected for Repackaging and Relabeling and fulfillment services.
- SRMC is licensed as required in each state as a wholesale distributor for controlled and non-controlled Rx and OTC pharmaceuticals.
- SRMC has been actively fulfilling pharmaceutical sample requests to physicians, and trade pack orders for Patient Assistance Programs since 1994.
Ecommerce Shopping Cart and Credit Card Processing
SRMC will build your shopping cart for consumer and/or physician direct purchasing.
- All orders are processed through our validated custom computer system with an Oracle database.
- There is customer email notification of all orders received and shipped.
- The Oracle database has over 200 existing programs which are utilized to meet customer reporting requirements.
- SRMC is a direct credit card processor with Heartland Systems (the 5th largest credit card processor). This enables our customers to significantly reduce costs by bypassing the gateway.
- SRMC is a PCI (Payment Card Industry) compliant credit card processor.
Web-based Sales Representative Literature Fulfillment
SRMC wants to store and ship your sales representative’s samples and promotional literature.
- We offer the convenience and options that enable you and your representatives to order via your own customized and secure SRMC developed web-site, a personalized customer service center, voice mail, e-mail or fax.
Repackaging and Relabeling Services
SRMC is registered with FDA and has been inspected by FDA for Repackaging, Relabeling, and Kitting services.
- All repackaging and relabeling services are controlled via the SRMC Standard Operating Procedures and the SRMC INSYST computer system.
- SRMC is committed to excellence in Quality Management and Customer Service.
Patient Assistance Programs
SRMC has been actively fulfilling pharmaceutical sample requests to physicians, and trade pack orders for Patient Assistance Programs since 1994.
- SRMC can manage both the qualification of patient eligibility, and the fulfillment of approved requests to the physician for dispensing to the patient.
- Full reporting services include tracking the frequency of orders by both physicians and patients.
SRMC is committed to excellence in Quality Management and Customer Service.